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Grand Hotel And Apartments Townsville, Townsville

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From138US$ /night
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01Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

8-10 Palmer Street, Townsville, Australia, 4810

The multi-award-winning Grand Hotel and Apartments Townsville is situated in the heart of Townsville's premier dining precinct, making it a prime location for both leisure and business travelers. Known for its exceptional service, the hotel has received numerous accolades, including Gold in the Queensland Tourism Awards and the Qantas Australian Tourism Award for excellence. Guests can enjoy modern accommodations with scenic views, a range of dining options nearby, and convenient access to local attractions. The region features world-class shore fronts, vibrant nightlife, and significant educational sites surrounded by national parks.

Location

Grand Hotel is conveniently located within walking distance to The Strand, a scenic beachfront area with numerous attractions. Various public transport options, including passenger ferries to Magnetic Island, provide easy access for those looking to explore the region's natural beauty and heritage-listed sites. Nearby, guests will find shopping, nightlife, and educational attractions like the Museum of Tropical Queensland.

Rooms

The Grand Hotel offers a selection of clean, modern, and sophisticated accommodations, all featuring private balconies to enjoy the North Queensland climate. The One Bedroom Apartments are fully self-contained, ideal for families or those seeking additional space. Each room includes amenities such as a mini bar, Wi-Fi, and daily servicing. Premier King Rooms add an exclusive touch, with luxury furnishings and extra comfort focused on guest satisfaction.

Eat & Drink

Dining at Grand Hotel includes convenient chargeback facilities with nearby Palmer Street restaurants offering a variety of cuisines. Guests can order room service from local award-winning restaurants, enhancing the in-room dining experience. The hotel is surrounded by a vibrant food scene, ranging from casual eateries to chef-hatted establishments showcasing the best of North Queensland's produce.

Leisure & Business

Guests can indulge in leisure activities with access to a stunning courtyard swimming pool and spa. The hotel gymnasium is complimentary for all guests, promoting a healthy lifestyle during their stay. For business travelers, a variety of meeting spaces are available for corporate functions, including flexible layouts for conferences and special events, supported by high-quality audiovisual facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Apartment
Max:
2 persons
53 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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One-Bedroom Apartment
Max:
2 persons
53 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
Check Prices
Two-Bedroom Apartment
Max:
2 persons
97 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
Check Prices
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Getting around

A list of all available modes of transport

City Center
Townsville1400 ft
Airports
Townsville (TSV) 6.9 mi
Palm Island (PMK) 117.9 mi
Train
Townsville Train Station 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Outdoor dining area

Business

  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

8-10 Palmer Street, Townsville, Australia, 4810
Map view
8-10 Palmer Street, Townsville, Australia, 4810
Nearby
Gallery
Perc Tucker Regional Gallery
1500 ft
Aquarium
Reef HQ Great Barrier Reef Aquarium
300 ft
Harbor
Townsville Yacht Club Marina
300 ft
Museums
Maritime Museum of Townsville
1000 ft
Denham Lane
Street Art CBD Walking Trails
900 ft
Reef Headquarters Aquarium
1600 ft
Gallery
Aluminium Art Exclusives
1100 ft
Flinders Street
1200 ft
Gallery
Sylvia Ditchburn Fine Art Gallery
1200 ft
Bridges
Victoria Bridge
1300 ft
Cape Cleveland Lighthouse
1400 ft
Mall
Woolworths Townsville City Arcade
1600 ft
Restaurants
Ribs and Rumps
200 ft
2 Dibbs St
The Australian Hotel
300 ft
11 Palmer St
IMC Steak House
500 ft
17 Palmer St
Grill'd
400 ft
3 Palmer Street
Centro Bar and Grill
100 ft
12-14 Palmer St
Bridgewater Q Restaurant
500 ft
2/2 Dibbs St Gateway on Palmer
Southbank Restaurant
700 ft
U 17 29 Palmer St
Simply Tops Seafood Bar
600 ft
33-35 Palmer St South Townsville
Townsville Yacht Club
1400 ft
1 Plume St South Townsville

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.0
Location
8.0
Service
8.8
Dining
6.8
Guest reviews
7.4/10
based on 5 reviews
8.5
8.5/10 based on 1672 reviews
Robert
United States of America, May  2024
7.0/10

I had a mixed experience at the hotel. The rooms, though clean and maintained, were smaller than expected for a King Room and had an annoying internal humming/vibration that kept me up at night. The service was a highlight with helpful staff who looked after me well. The location was convenient, but not as ideal as staying closer to the Strand. The dining options were decent but lacked warmth in the food. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms were clean and maintained but smaller than anticipated for a King Room. The internal humming/vibration was very frustrating and affected my sleep.
Service
8.0
The staff provided helpful service and looked after me well during my stay.
Location
7.0
The location was convenient with easy access to local restaurants, but it wasn't as great as being closer to the Strand.
Dining
6.0
The dining options were decent, but the lack of warmth in the food was disappointing.
Facilities
7.0
George
United Kingdom, March  2024
7.6/10

The hotel's location is its main highlight, being close to many eateries and having easy access to Townsville. While the rooms were noisy due to their proximity to a lively pub, the option to contribute to the Turtle hospital by forgoing room servicing is a positive initiative.

Rooms
7.0
The pillows on the pillow menu were a nice touch, but the noise from the pub across the street affected the room's tranquility.
Service
9.0
The service, from providing fresh towels to assistance with tours and tickets, was consistently welcoming and friendly.
Location
8.0
The hotel's excellent location near the vibrant dining precinct in Townsville is a major plus, making it convenient for guests to explore the city center and various dining options.
Dining
7.0
The dining experience was overall pleasant, with delicious local sweets on offer.
Facilities
7.0
The hotel offers practical facilities, although the noise from the nearby pub can be a downside for those seeking a quieter stay.
John
United Kingdom, July  2023
7.4/10

The hotel is conveniently located within walking distance of town, restaurants, and shops. The rooms showed some wear and tear, and noise from the road and nearby bars could be bothersome at night. The cleanliness could be improved, especially with west-facing windows limiting balcony use.

Rooms
6.0
The rooms had some wear and tear and noise from the road/bar was noticeable. West-facing window limited balcony use and cleanliness was lacking.
Service
9.0
The service was exceptionally helpful and friendly, going above and beyond with customer care. I even received a phone call about a forgotten item in the room.
Location
8.0
The hotel is situated in a busy center with various attractions nearby, walking distance to restaurants and shops. Palmer St and South Townsville are easily accessible.
Dining
7.0
The dining options were convenient, including great coffee delivery when other places were closed. Access to cafes, markets, and dining spots was a bonus.
Facilities
7.0
The hotel provided useful facilities like dry cleaning, welcome drinks, and tour assistance. Although some improvements could be made, the overall experience was satisfactory.
Mark
United Kingdom, June  2023
8.2/10

The hotel is in a convenient area, ideal for exploring the CBD and enjoying the vibrant nightlife. The rooms are spacious but experienced delays in readiness. The service is top-notch, with friendly staff and great views from the balcony. The location offers easy access to restaurants, bars, and shops. Dining options are satisfactory, especially enjoying coffee across the road. Overall, a pleasant stay with minor room readiness issues.

Rooms
8.0
The rooms were quite spacious, comfortable, but not ready until late afternoon despite early check-in request.
Service
9.0
The service was exceptional, with friendly staff and lovely conversations. Enjoyed the balcony views over Palmer Street.
Location
9.0
The location is perfect for exploring the CBD, restaurants, and enjoying morning walks to the esplanade and craft beer house nearby.
Dining
7.0
Satisfactory dining options, especially great coffee across the road.
Facilities
8.0
The facilities were good, with pleasant views and helpful tour assistance.
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02Apr2025Select date
Rooms and Guests2 Guests, 1 Room