Grand Hotel And Apartments Townsville, Townsville ➤ Reviews, Rooms & Prices 2024

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About the Hotel

8-10 Palmer Street, Townsville, Australia, 4810

The Grand Hotel and Apartments Townsville is a multi-award-winning establishment located in the heart of Townsville's premier dining precinct. Known for its unique combination of modern amenities and a warm, family-owned atmosphere, it has garnered recognition at various tourism awards. The hotel provides easy access to beautiful shore fronts, vibrant nightlife, and significant educational attractions.

Location

Situated within walking distance of The Strand and major attractions, the hotel's central location is convenient for exploring Townsville. Guests can easily access the passenger ferry to Magnetic Island and are surrounded by a vibrant food scene. Public transport options and local car hire services are readily available.

Rooms

All rooms and apartments feature a private balcony, allowing guests to enjoy the pleasant north Queensland climate. The accommodations are clean, modern, and well-appointed, equipped with mini bars, daily servicing, and Wi-Fi access. The One-Bedroom Apartments are large and fully self-contained, ideal for families or those seeking extra comfort.

Eat & Drink

Guests can dine at a variety of excellent local restaurants near the hotel, with options to charge meals back to their rooms. The award-winning BridgeWater Restaurant offers top-quality local produce and wines, while Masala Indian Cuisine serves a diverse range of Indian dishes. Room service is also available from local award-winning restaurants.

Leisure & Business

The hotel boasts a stunning courtyard swimming pool and spa, allowing guests to relax and rejuvenate. Various meeting spaces are available, catering to corporate events from small meetings to large conferences. Complimentary use of the gymnasium adds to the leisure facilities designed to accommodate both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Stadium View 1 Bedroom Apartment Eco Green

Max:

2 persons

53 m²

Bed options:

1 King-size bed

Landscape view

Shower

Bathtub

room details

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Premier One-Bedroom Apartment

Max:

4 persons

53 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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City View King Room Eco Green

Max:

2 persons

33 m²

Bed options:

1 King-size bed

City view

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Townsville500 m

Airports

Townsville (TSV) 10.3 km

Palm Island (PMK) 190.0 km

Train

Townsville Train Station 1.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Oasis

The spa services were exceptional, with a soothing atmosphere that made it easy to unwind after a long day.view full review

Cozy Comforts

The room was equipped with a surprisingly comfortable mattress that ensured a perfect night's sleep.view full review

Refreshing Shower

The shower pressure was excellent, providing a refreshing experience that started each day off right.view full review

Delicious Breakfast

The breakfast spread offered a delightful variety, from fresh pastries to hearty options that fueled us for the day.view full review

Charming Interiors

The room decor was beautifully designed, creating a warm and inviting atmosphere that felt like home.view full review

Spacious Retreat

The living area was impressively spacious, perfect for relaxing or gathering with friends during our stay.view full review

Well-Equipped Kitchen

The kitchen was excellently equipped with modern appliances, making it easy to prepare our favorite meals.view full review

Perfect for Meetings

The meeting facilities were well-equipped with technology, providing a seamless experience for our business needs.view full review

Great Gym!

The gym had a fantastic selection of equipment, allowing for a productive workout during our stay.view full review

Fun for Kids

The children's play area featured engaging activities that kept the little ones entertained for hours.view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Outdoor dining area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool
Sun loungers
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

8-10 Palmer Street, Townsville, Australia, 4810

Map view

8-10 Palmer Street, Townsville, Australia, 4810

City landmarks

Reef HQ Aquarium

660 m

Museum

Museum of Tropical Queensland

840 m

Beach

The Strand

1.8 km

Church

St James' Cathedral

660 m

Gallery

Umbrella Studio Contemporary Arts

650 m

Paxton Street

Queens Gardens Townsville

1.9 km

Gallery

The Drill Hall Studio

1.0 km

Public Building

Townsville City Council

1.6 km

Church

Townsville Central City Mission

760 m

Mountain

Castle Hill Lookout

2.6 km

Garden

Queens Gardens

1.9 km

Park

ANZAC Park

2.1 km

5 Castling St West End

National Trust Heritage Centre

2.2 km

Port of Townsville

1.7 km

14 Warburton Street

Townsville Sports Reserve

1.8 km

Fifth Ave

Townsville Recreational Boating Park

1.8 km

Public Building

Jezzine Barracks

2.8 km

Mitchell Street

The United States 5th Airforce Monument

1.9 km

Nearby

Gallery

Perc Tucker Regional Gallery

440 m

Aquarium

Reef HQ Great Barrier Reef Aquarium

80 m

Harbour

Townsville Yacht Club Marina

80 m

Museum

Maritime Museum of Townsville

270 m

Denham Lane

Street Art CBD Walking Trails

260 m

Reef Headquarters Aquarium

430 m

Gallery

Aluminium Art Exclusives

330 m

Gallery

Sylvia Ditchburn Fine Art Gallery

360 m

Flinders Street

370 m

Bridge

Victoria Bridge

400 m

Cape Cleveland Lighthouse

430 m

Mall

Woolworths Townsville City Arcade

490 m

Restaurants

Ribs and Rumps

60 m

2 Dibbs St

IMC Steak House

150 m

17 Palmer St

Cactus Jack's Bar & Grill

150 m

21 Palmer St

Centro Bar and Grill

30 m

12-14 Palmer St

Grill'd

100 m

3 Palmer Street

Southbank Restaurant

190 m

U 17 29 Palmer St

Bridgewater Q Restaurant

140 m

2/2 Dibbs St Gateway on Palmer

Simply Tops Seafood Bar

180 m

33-35 Palmer St South Townsville

The Brewery

360 m

252 Flinders St

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

7.0

Location

8.0

Service

8.8

Dining

6.8

Robert

United States, May 2024

7.0/10

I had a mixed experience at the hotel. The rooms, though clean and maintained, were smaller than expected for a King Room and had an annoying internal humming/vibration that kept me up at night. The service was a highlight with helpful staff who looked after me well. The location was convenient, but not as ideal as staying closer to the Strand. The dining options were decent but lacked warmth in the food. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were clean and maintained but smaller than anticipated for a King Room. The internal humming/vibration was very frustrating and affected my sleep.

Service

8.0

The staff provided helpful service and looked after me well during my stay.

Location

7.0

The location was convenient with easy access to local restaurants, but it wasn't as great as being closer to the Strand.

Dining

6.0

The dining options were decent, but the lack of warmth in the food was disappointing.

Facilities

7.0

George

United Kingdom, March 2024

7.6/10

The hotel's location is its main highlight, being close to many eateries and having easy access to Townsville. While the rooms were noisy due to their proximity to a lively pub, the option to contribute to the Turtle hospital by forgoing room servicing is a positive initiative.

Rooms

7.0

The pillows on the pillow menu were a nice touch, but the noise from the pub across the street affected the room's tranquility.

Service

9.0

The service, from providing fresh towels to assistance with tours and tickets, was consistently welcoming and friendly.

Location

8.0

The hotel's excellent location near the vibrant dining precinct in Townsville is a major plus, making it convenient for guests to explore the city center and various dining options.

Dining

7.0

The dining experience was overall pleasant, with delicious local sweets on offer.

Facilities

7.0

The hotel offers practical facilities, although the noise from the nearby pub can be a downside for those seeking a quieter stay.

John

United Kingdom, July 2023

7.4/10

The hotel is conveniently located within walking distance of town, restaurants, and shops. The rooms showed some wear and tear, and noise from the road and nearby bars could be bothersome at night. The cleanliness could be improved, especially with west-facing windows limiting balcony use.

Rooms

6.0

The rooms had some wear and tear and noise from the road/bar was noticeable. West-facing window limited balcony use and cleanliness was lacking.

Service

9.0

The service was exceptionally helpful and friendly, going above and beyond with customer care. I even received a phone call about a forgotten item in the room.

Location

8.0

The hotel is situated in a busy center with various attractions nearby, walking distance to restaurants and shops. Palmer St and South Townsville are easily accessible.

Dining

7.0

The dining options were convenient, including great coffee delivery when other places were closed. Access to cafes, markets, and dining spots was a bonus.

Facilities

7.0

The hotel provided useful facilities like dry cleaning, welcome drinks, and tour assistance. Although some improvements could be made, the overall experience was satisfactory.

Mark

United Kingdom, June 2023

8.2/10

The hotel is in a convenient area, ideal for exploring the CBD and enjoying the vibrant nightlife. The rooms are spacious but experienced delays in readiness. The service is top-notch, with friendly staff and great views from the balcony. The location offers easy access to restaurants, bars, and shops. Dining options are satisfactory, especially enjoying coffee across the road. Overall, a pleasant stay with minor room readiness issues.

Rooms

8.0

The rooms were quite spacious, comfortable, but not ready until late afternoon despite early check-in request.

Service

9.0

The service was exceptional, with friendly staff and lovely conversations. Enjoyed the balcony views over Palmer Street.

Location

9.0

The location is perfect for exploring the CBD, restaurants, and enjoying morning walks to the esplanade and craft beer house nearby.

Dining

7.0

Satisfactory dining options, especially great coffee across the road.